9 May 2019
It has been six months since the GP/nurse access service at Alexandra Avenue changed from being a walk-in and wait service, to an appointment service for Harrow residents. We would like to hear from people who have used the service following the change to booked appointments.
Pharmacists can advise you on a range of conditions like sore throats, coughs and colds, tummy troubles and emergency contraception. Seeing a pharmacist is often the best first step for minor health concerns, and they can provide one-to-one, confidential consultations.
If you need medical help fast, but it’s not a life-threatening situation, call NHS 111. In an emergency, you should dial 999 or go to A&E.
Alexandra Avenue GP Access Centre installs Infopoint help point to improve patient access to GP services
23 April 2019
Harrow CCG has appointed Infopoint to install an NHS 111 free dial help point at Alexandra Avenue GP Access Centre, assisting patients to book appointments quickly and easily.
Appointments at Alexandra Avenue can be made through the patients’ GP or by calling 111.
Harrow CCG is funding this initiative to support the GP Access Centre in line with NHS England’s requirements to see improved same day access to GP services 7 days a week by 2020.
18 April 2019
April is National Stress Awareness Month – an annual campaign dedicated to raising awareness about stress, what we can do to reduce it and the support available.
16 April 2019
Pharmacy opening times over the Easter period.
26 March 2019
Since 2012, the NHS in North West London has been working on a programme to re-shape services under the banner of Shaping a Healthier Future (SaHF) and much has been achieved over the past seven years. This includes 24/7 urgent care centres in every borough of NW London; improvements to maternity care and emergency paediatric care; and a range of initiatives to help people get the specialist care they need closer to home without having to be admitted to hospital.
With the publication of the NHS Long Term Plan and today’s statement from the Secretary of State – both of which align with our thinking locally - now is a good time to move on and share how we plan to respond to the challenges and opportunities as we face them today in order to achieve the most with, and for, our patients and local communities.
14 March 2019
Care home staff came together to celebrate the improvements they have made to care homes across North West London.
The celebration was held on 7 March at City University of London following the conclusion of a leadership support programme that began last year. The programme’s aim was to improve leadership in care homes across the patch by supporting and mentoring care home managers to better support staff, residents and their families.
11 March 2019
The Harrow Electronic Referral Optimisation Service (HEROS) Pilot will end from April 2019. HEROS is our current system of referral management and triage for patients in the borough.
26 February 2019
Think you need medical help right now? NHS 111 is now available online.
NHS 111 online uses the same clinical algorithms as the 111 phone service, taking you through questions about your symptoms to receive tailored advice on what to do next and where to go. You can access NHS 111 online on a smartphone, tablet or computer - 24 hours a day, 7 days a week – and if needed you will be connected to a nurse, emergency dentist or GP.
15 February 2019
Lindsay Topham, Digital Innovation Officer for North West London shares some truths about living with anxiety and the road to seeking help.